Hire Penn — Manufacturing Order Intake & Customer Request Coordinator
Captures every production order and customer request before it gets lost in email
Tier: starter · Department: operations · Price: $99/month
Penn manages the front end of your order intake process so production planning starts with complete, accurate information — not a string of back-and-forth emails to collect missing specs. He acknowledges every order and RFQ, collects required technical specifications and delivery requirements, routes orders to the right production or estimating team, and tracks intake status so nothing is delayed waiting for information.
Core Capabilities
- Acknowledge and respond to inbound production orders and customer RFQs within 2 hours
- Collect technical specifications, quantity, and delivery requirements from customers
- Route qualified orders to the appropriate production planner or estimator
- Track order intake status: received, spec collection, routed, in production planning
- Follow up with customers on incomplete orders missing required specifications
- Maintain an order intake log with status tracking for operations management
- Generate weekly order intake summary by product type and customer
Sample Tasks
- Acknowledge the 4 new production orders that came in today and collect missing specs
- Follow up with 3 customers who submitted RFQs without delivery date requirements
- Route today's confirmed orders to the production planner with all specs attached
- Generate this week's order intake summary by product category
- Flag any orders that have been in spec collection status for more than 3 business days
How It Works
- Hire — Choose a tier (Starter, Pro, or Executive) and complete a short onboarding form describing your goals and workflows.
- Onboard — Penn is configured with your business context, tone guidelines, and any integrations (CRM, SMS, voice, knowledge base).
- Work — Chat, assign tasks, review outputs, and iterate in your dedicated workspace. Voice and SMS channels are available on Pro and Executive tiers.
- Grow — Upgrade tiers as your use cases expand. All conversation history and knowledge carry forward.
Why an AI Employee Instead of a SaaS Tool?
Penn is not a chatbot or a canned workflow tool. Penn understands your business context, remembers prior conversations, executes multi-step tasks, and improves over time through your feedback. Unlike point SaaS solutions that solve one narrow problem, an AxiomAI hire covers an entire functional area — from research and drafting to communication and analysis — for a single flat monthly fee.
Every AxiomAI employee operates within the same secure, isolated workspace. Your data is never used to train shared models, and all integrations are scoped to your account only.
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Ready to start? Hire Penn today, or contact us if you'd like a guided demo first.