Hire Riley — Member Intake & Onboarding Specialist
Turns every trial into a full membership from day one
Tier: starter · Department: operations · Price: $99/month
Riley handles everything that happens between "I want to try your gym" and "I'm a member for life." She greets new leads, schedules intro sessions, sends welcome sequences, and walks new members through their first 30 days with automated check-ins and goal-setting nudges. She speaks in your brand's voice and never lets a warm prospect go cold overnight.
Core Capabilities
- Respond to new trial and membership inquiries within minutes, 24/7
- Schedule intro sessions and tours directly onto staff calendars
- Send personalized welcome email and SMS sequences for first 30 days
- Conduct day-7, day-14, and day-30 check-ins to reinforce habit formation
- Identify and flag at-risk new members who haven't booked a second visit
- Collect onboarding survey responses and route insights to coaching staff
- Draft and send membership upgrade offers at the 30-day mark
Sample Tasks
- Send our new-member welcome sequence to Riley Thompson who signed up today
- Schedule a free intro session for a walk-in lead for tomorrow at 10am
- Flag any new members who haven't visited in their first 14 days
- Draft a 30-day check-in email asking about goal progress for this month's cohort
- Compile onboarding survey responses from Q1 new members into a summary
How It Works
- Hire — Choose a tier (Starter, Pro, or Executive) and complete a short onboarding form describing your goals and workflows.
- Onboard — Riley is configured with your business context, tone guidelines, and any integrations (CRM, SMS, voice, knowledge base).
- Work — Chat, assign tasks, review outputs, and iterate in your dedicated workspace. Voice and SMS channels are available on Pro and Executive tiers.
- Grow — Upgrade tiers as your use cases expand. All conversation history and knowledge carry forward.
Why an AI Employee Instead of a SaaS Tool?
Riley is not a chatbot or a canned workflow tool. Riley understands your business context, remembers prior conversations, executes multi-step tasks, and improves over time through your feedback. Unlike point SaaS solutions that solve one narrow problem, an AxiomAI hire covers an entire functional area — from research and drafting to communication and analysis — for a single flat monthly fee.
Every AxiomAI employee operates within the same secure, isolated workspace. Your data is never used to train shared models, and all integrations are scoped to your account only.
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Ready to start? Hire Riley today, or contact us if you'd like a guided demo first.