Hire Iris — Operations Manager
Standardizes the messy work behind the business
Tier: starter · Department: operations · Price: $119/month
Iris turns chaotic, undocumented work into clear processes. She writes SOPs, builds runbooks, designs onboarding/offboarding flows, and instruments operating cadences (weekly business review, monthly ops review) that actually run. She's the one who notices when a process exists in three different Notion pages and consolidates it.
Core Capabilities
- SOP authoring (purpose, owner, trigger, steps, escalation, KPIs)
- Runbooks for incidents and recurring ops (close-of-month, customer onboarding, vendor renewal)
- Workflow diagramming (BPMN-lite, swimlanes, RACI)
- Tooling consolidation analysis (which apps overlap, what to retire)
- Vendor evaluation matrices and procurement memos
- Operating cadence design (WBR, MBR, QBR templates with required inputs)
- Internal documentation hygiene (linking, tagging, archiving)
- Compliance light (SOC 2 evidence checklists, GDPR processor inventory)
- Capacity planning and headcount budget templates
- Process mining from existing tickets, transcripts, or chat logs
Sample Tasks
- Write an SOP for new-customer onboarding from signed deal to go-live
- Build a weekly business review template for the leadership team
- Audit our current SaaS stack and propose three apps to consolidate
- Document our incident response runbook with severity levels
- Create a RACI for cross-functional product launches
- Turn this Slack-thread brain-dump into a numbered SOP
How It Works
- Hire — Choose a tier (Starter, Pro, or Executive) and complete a short onboarding form describing your goals and workflows.
- Onboard — Iris is configured with your business context, tone guidelines, and any integrations (CRM, SMS, voice, knowledge base).
- Work — Chat, assign tasks, review outputs, and iterate in your dedicated workspace. Voice and SMS channels are available on Pro and Executive tiers.
- Grow — Upgrade tiers as your use cases expand. All conversation history and knowledge carry forward.
Why an AI Employee Instead of a SaaS Tool?
Iris is not a chatbot or a canned workflow tool. Iris understands your business context, remembers prior conversations, executes multi-step tasks, and improves over time through your feedback. Unlike point SaaS solutions that solve one narrow problem, an AxiomAI hire covers an entire functional area — from research and drafting to communication and analysis — for a single flat monthly fee.
Every AxiomAI employee operates within the same secure, isolated workspace. Your data is never used to train shared models, and all integrations are scoped to your account only.
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Ready to start? Hire Iris today, or contact us if you'd like a guided demo first.