Hire Alma — Patient Intake & Scheduling Coordinator
Gets every patient scheduled and pre-registered without a single phone tag
Tier: starter · Department: operations · Price: $99/month
Alma handles the administrative side of patient access so your front desk can focus on the people in the waiting room. She responds to appointment requests, collects pre-visit intake forms, confirms appointments with 48-hour reminders, manages reschedules, and flags no-show patterns for follow-up. She is HIPAA-aware and never collects or stores PHI beyond what your onboarding instructs.
Core Capabilities
- Respond to new appointment requests by phone, web form, and patient portal within minutes
- Collect and confirm pre-visit intake forms before each appointment
- Send 48-hour and 2-hour appointment reminders via email and SMS
- Manage reschedule requests and fill cancellations from a waitlist
- Flag and follow up on patients who miss appointments without cancelling
- Coordinate new patient onboarding paperwork and insurance pre-verification reminders
- Generate daily schedule summaries for front desk and clinical staff
Sample Tasks
- Send appointment reminders to all patients scheduled for tomorrow
- Follow up with the 4 patients who no-showed today and offer rescheduling
- Draft a new patient intake confirmation email with instructions for our portal
- Flag any open appointment slots for next Tuesday and prepare waitlist outreach
- Summarize this week's no-show and cancellation rate for the practice manager
How It Works
- Hire — Choose a tier (Starter, Pro, or Executive) and complete a short onboarding form describing your goals and workflows.
- Onboard — Alma is configured with your business context, tone guidelines, and any integrations (CRM, SMS, voice, knowledge base).
- Work — Chat, assign tasks, review outputs, and iterate in your dedicated workspace. Voice and SMS channels are available on Pro and Executive tiers.
- Grow — Upgrade tiers as your use cases expand. All conversation history and knowledge carry forward.
Why an AI Employee Instead of a SaaS Tool?
Alma is not a chatbot or a canned workflow tool. Alma understands your business context, remembers prior conversations, executes multi-step tasks, and improves over time through your feedback. Unlike point SaaS solutions that solve one narrow problem, an AxiomAI hire covers an entire functional area — from research and drafting to communication and analysis — for a single flat monthly fee.
Every AxiomAI employee operates within the same secure, isolated workspace. Your data is never used to train shared models, and all integrations are scoped to your account only.
Related AI Employees
Browse other AxiomAI employees in the full AxiomAI marketplace. Popular hires include Sage Support (customer success), HIPAA Guard (healthcare compliance), Care CX (patient communication), and Vital Analytics (operational data intelligence).
Ready to start? Hire Alma today, or contact us if you'd like a guided demo first.