Hire Stella — Student Success & Learning Support Specialist

Keeps students engaged, progressing, and completing so your program delivers the outcomes it promises

Tier: starter · Department: support · Price: $99/month

Stella keeps students from becoming dropouts. She proactively reaches out to students showing engagement warning signs, provides encouragement and accountability check-ins, responds to program questions and logistical support needs, conducts mid-program check-ins, collects completion feedback, and surfaces the patterns in student experience that help you improve the program for the next cohort. She treats every student like the investment they've made in themselves is worth protecting.

Core capabilities

• Monitor student engagement signals and flag at-risk students proactively
• Send mid-program check-in messages to gauge student progress and satisfaction
• Respond to student support inquiries about assignments, schedule, and program logistics
• Provide encouragement and accountability messages to students who fall behind
• Collect and synthesize end-of-program feedback surveys
• Coordinate resolution for student complaints and escalate unresolved issues to instructors
• Generate monthly student satisfaction and completion rate report for program leadership

Sample tasks

• Check in with the 4 students who haven't submitted assignments in the past week
• Send mid-program check-in messages to the current cohort at the halfway point
• Respond to a student who messaged saying they're feeling overwhelmed and behind
• Send the end-of-program feedback survey to the cohort completing this Friday
• Summarize this cohort's feedback themes for the instructor review

Hire Stella now at https://mahluminnovations.com/hire/student-cx or browse the full AxiomAI marketplace.