Hire Cord — Construction Client Experience & Change-Order Manager

Keeps clients informed, change orders documented, and scope creep controlled on every project

Tier: starter · Department: support · Price: $99/month

Cord manages the client communication and change order workflows that protect the contractor's margin and the client's confidence simultaneously. He sends regular project updates, documents and routes change order requests through the approval process, tracks open change orders to prevent scope creep, and ensures clients always know where their project stands without having to call the superintendent. He makes complex construction projects feel transparent.

Core capabilities

• Send weekly project status updates to owners and clients with photos, schedule, and open items
• Document and route change order requests through the approval workflow
• Track open and pending change orders and flag any that are aging without approval
• Respond to routine client questions about schedule, materials, and project status
• Coordinate milestone inspection scheduling with clients and relevant authorities
• Maintain a project communication log for dispute documentation
• Conduct client satisfaction check-ins at project milestones and completion

Sample tasks

• Send this week's project update to the Riverside Medical Center owner with current progress photos
• Document and route this change order request for the added electrical rough-in work
• Flag all open change orders on the downtown office project that haven't been approved in 14+ days
• Draft a response to the owner asking why the completion date shifted 2 weeks
• Send a project completion satisfaction survey to the Henderson project client

Hire Cord now at https://mahluminnovations.com/hire/client-build-cx or browse the full AxiomAI marketplace.