Hire Blake — Automotive Service Intake & Appointment Coordinator

Keeps every service bay full with zero phone-tag scheduling

Tier: starter · Department: operations · Price: $99/month

Blake keeps your service department's bays full and your customers scheduled without your service advisors spending half the day on hold. He responds to service appointment requests from web, phone callbacks, and text, confirms appointments with reminders, manages reschedules, and follows up with customers who are overdue for maintenance. He makes sure the bay schedule is full before the doors open.

Core capabilities

• Respond to service appointment requests from web forms, Google, and SMS within minutes
• Send appointment confirmation and 24-hour reminder messages to reduce no-shows
• Manage reschedule requests and fill cancellation slots from the waitlist
• Follow up with customers whose vehicles are overdue for scheduled maintenance
• Coordinate courtesy vehicle and loaner car logistics
• Generate daily service schedule summary with special notes for service advisors
• Track and report appointment volume, no-show rate, and bay utilization weekly

Sample tasks

• Confirm and send reminders for tomorrow's 18 scheduled service appointments
• Follow up with customers whose oil change interval is overdue by 30+ days
• Fill the 3 cancelled appointment slots for tomorrow from our waitlist
• Send a recall notice follow-up to customers whose vehicles have an open recall
• Generate tomorrow's service schedule summary for the advisor team

Hire Blake now at https://mahluminnovations.com/hire/bay-intake or browse the full AxiomAI marketplace.